sv777's Privacy Policy

sv777 ("we", "our", "platform") is an online gaming and entertainment platform operated for users in Bangladesh. We are fully committed to the privacy of our users ("you", "your"). This privacy policy explains what information we collect, why we collect it, and how your information is kept secure.

Our platform is secured with SSL encryption technology and we always strive to ensure fair play. Your trust and confidence are our most valuable asset.

When creating an account and using services on the sv777 platform, we may collect various types of information. The categories of information collected are described below:

1.1 Information You Provide Directly

When you register on our platform or use our services, the following information may be collected:

• Full name and date of birth (for age verification — for users aged 21 and above only)
• Email address and mobile number
• Password (stored in encrypted form — never readable in plain text)
• National ID or passport number (if required for identity verification)
• Address and location information

1.2 Transaction-Related Information

During financial transactions, the following information may be collected:

• Deposit and withdrawal history and amounts
• Payment method used (bKash, Nagad, Rocket, Upay, or bank transfer)
• Partial mobile banking account number (the full number is not stored for security reasons)
• Transaction date, time, and reference number

1.3 Automatically Collected Information

Some information is collected automatically while using the platform:

• IP address and device type
• Browser type and version
• Session logs and page visit data
• Information obtained from cookies and similar tracking technologies
• Game play history and betting activity

sv777 uses collected information only for legitimate and specific purposes. We never collect information unnecessarily. The collected information is used for the following purposes:

• Account Management: To create, verify, and maintain your account.
• Financial Transaction Processing: To complete deposits and withdrawals, including compliance with rules on minimum deposit of ৳200 and minimum withdrawal of ৳500.
• Identity Verification and Fraud Prevention: To prevent unauthorized access and fraudulent activity.
• Age Verification: To ensure that only users aged 21 and above are using the platform.
• Customer Support: To resolve your issues and provide assistance.
• Platform Improvement: Technical analysis to improve the user experience.
• Promoting Responsible Gaming: To detect unusual gaming behavior and provide necessary support.
• Legal Compliance: To comply with applicable laws and regulations.

sv777 never sells, rents, or transfers your personal information to third parties for commercial purposes. However, limited information may be shared in the following circumstances:

3.1 Service Provider Partners

The minimum necessary information may be shared with trusted third parties for payment processing, technical support, or other operational purposes. These partners are required to comply with the same privacy standards.

3.2 Legal Requirements

Information may need to be disclosed to comply with court orders, lawful requests from government agencies, or applicable law. In such cases, we will provide only the information that is legally required.

3.3 Business Transfers

In the event of a company merger, acquisition, or asset transfer, user information may be transferred. However, you will be notified in advance and we will ensure that the same standard of privacy policy is maintained.

sv777 uses industry-standard security technology to keep your information safe. Our security framework includes:

• SSL/TLS Encryption: All data transfers are secured with the highest-grade SSL encryption.
• Password Hashing: Your password is never stored in plain text — strong hashing algorithms are used.
• Firewall and Intrusion Detection: Multiple layers of security to prevent unauthorized access.
• Regular Security Audits: Regular audits and penetration testing to identify system vulnerabilities.
• Restricted Access: Only authorized personnel can access sensitive information.
• Data Backup: Data protection ensured through secure and encrypted backups.

Please keep in mind — complete security on the internet cannot be guaranteed. Use a strong password to keep your account secure and never share your login details with anyone.

The sv777 platform uses cookies and similar technologies to improve the user experience and ensure security.

5.1 Types of Cookies

• Essential Cookies: Essential for maintaining the core functionality of the platform — login sessions, security tokens, etc.
• Functional Cookies: Used to remember your preferences (such as language).
• Analytics Cookies: Collect anonymous data to understand how the platform is used.

5.2 Cookie Controls

You can disable cookies by changing your browser settings. However, disabling essential cookies may cause some important platform features to not work properly.

sv777 retains your information only for as long as necessary. Retention periods are determined as follows:

• Active Account: All information is retained while the account remains active.
• Closed Account: After an account is closed, certain information may be retained for a specified period as required by legal obligations.
• Financial Records: May be retained for an extended period in accordance with applicable financial regulations.
• Log Files: Retained for a limited period for security and technical reasons.

After the defined retention period, information is securely deleted or anonymized so that it is no longer linked to your identity.

sv777 believes that you have full rights over your own information. You enjoy the following rights:

• Right to Access: You may request to know what information is stored about you.
• Right to Correction: You may request correction of inaccurate or incomplete information.
• Right to Deletion: In certain circumstances, you may request that your information be deleted (legal obligations apply).
• Right to Object to Processing: The right to object to the use of your information for specific purposes.
• Data Portability: The right to receive your information in a structured, commonly used format.
• Withdrawal of Consent: Where information is processed on the basis of consent, the right to withdraw that consent.

sv777 is a platform operated exclusively for users over the age of 21. We do not knowingly collect information from any minor.

If we learn that a minor's information has been accidentally collected, we will immediately delete that information and close the associated account.

If you believe that a minor is using our platform, please notify us immediately at [email protected].

sv777 primarily serves users in Bangladesh. However, some data may be processed or stored on international servers as required to deliver technical services.

For any such transfer, we ensure that the receiving party provides protection equivalent to our privacy policy and complies with international data protection standards. We always ensure the protection of your information regardless of where it is stored.

The sv777 platform may sometimes contain references to third-party services (such as payment gateways). These third parties have their own privacy policies and we are not responsible for their practices.

When using payment platforms such as bKash, Nagad, Rocket, or Upay, their own terms and privacy policies apply. We recommend that you also familiarize yourself with the policies of these services.

sv777 may update this privacy policy from time to time. When changes are made:

• The "Last Updated" date at the top of the policy will be changed.
• For significant changes, you will be notified via email or through the platform.
• Continuing to use the platform after changes are made will be considered as your agreement to the new policy.

We recommend that you visit this page regularly to stay up to date with the latest policy.

If you have any questions, comments, or complaints about this privacy policy, please contact us. Our dedicated support team is available 24 hours a day, 7 days a week.